Amazon is built on the key principle of customer obsession, with a passion for invention, commitment to operational excellence, and long-term thinking. In this session you will meet the Director of Operations for Australia, Mindy Espidio-Garcia and Innovation Manager, Anna Reid. Mindy and Anna will share how Amazon Australia is delivering customers smiles, though its local investment in people, technology and sustainability, including its newest fulfilment center in Sydney’s west - spanning 200,000m3,  creating more than1,500 local jobs working alongside advanced robotics.